The protection of your personal data is a priority for HOMEAPART. Below, we describe who we are, for what purposes we can use your personal data, how we treat it, with whom we share it, how long we keep it, and also the ways to get in touch with us and to exercise your rights.
Who are we?
Your data will be treated by HomeApart – Gestão de Alojamento Local, Unipessoal LDA, registration number 515 589 381, (hereinafter referred to as HOMEAPART).
HOMEAPART is the data controller within the meaning General Data Protection Regulation (hereinafter referred to as GDPR).
Why do we treat your information?
Your personal data may be collected and processed by HOMEAPART for the following purposes:
a) For the fulfilment of legal obligations to which HOMEAPART is subject, in particular communications to foreign and border services and billing purposes.
b) For the purpose of performance of Temporary accommodation contract for tourists or the Local Accommodation Management Contract celebrated with HOMEAPART, particularly payment transactions, management of check-in’s and check-out’s, management of guests, charge a deposit, providing complementary services to the stay as cleaning, transfers and breakfast or grocery services, contractual obligation management or for pre-contractual diligence purposes.
c) For the purpose of mobile and email communications, with information and commercial communications, digital platforms, within the scope of HOMEAPART marketing strategies, commercial and contractual information and communications, as well as for requests for information.
d) For the purpose of protecting property or held assets by HELLOVACATIONS, as well as for statistical analysis purposes.
What kind of personal data do we collect?
Within the scope of its activity, HOMEAPART will collect and process the personal data necessary to provide the contracted services, requests for information or pre-contractual management, namely identification, contact, bank or payment card data.
What do we treat your information for?
The processing of your personal data will be carried out on the basis of the implementation of the temporary accommodation contract to tourists, of the Local Accommodation Management Contract and the fulfilment of legal obligations imposed on HELLOVACATIONS, in particular by legislation on matters of entry, permanence and departure of foreigners in the national territory and fiscal legislation (article 6 no. 1 (b) and (c) of the GDPR).
In addition, the personal data collected for the purposes provided for in point (c) of the preceding paragraph are based on the consent by itself rendered to HOMEAPART for their treatment (article 6 no. 1 (a) of the GDPR).
For the purposes provided for in point (d) of the preceding paragraph, HOMEAPART shall proceed to the processing of personal data, based on the legitimate interest it has pursued (article 6 no. 1 (f) of the GDPR).
How long have do we keep your information?
Without prejudice to legal provisions, regulatory or judicial determination in contrary, the personal data collected shall be kept only for the minimum period necessary for the purposes which have motivated their collection or subsequent treatment.
Who can we transmit your personal data?
HOMEAPART may need to share some of your personal data with other recipients. These recipients include:
a) Organizations and/or companies affiliated to HOMEAPART whenever they respect an equivalent policy on the protection of personal data.
b) Public entities to which HOMEAPART is legally obliged to provide information, in particular the Foreign and Border Services and the DGCI – Directorate-General for Taxes.
c) Subcontractors providing certain services related to your personal data under the cover of a sub-contract and with the sole purpose to provide technical assistance to HOMEAPART. These include, particularly, site hosting providers, mail marketing service providers, cleaning service companies, lawyers firms, accounting firms and insurance companies.
d) Competent authorities to which HOMEAPART is legally obliged to disclose information during judicial proceedings or to detect technical and/or security problems, such as judicial entities or competent control authorities.
Are my data transferred to countries outside the European Union?
Your personal data, collected by HOMEAPART, will not be transferred to any entity established outside the territory of the European Union.
Exceptionally and subject to certain conditions, HOMEAPART may transfer your personal data to countries outside the territory of the European Union, in accordance with the applicable legislation, namely for the purposes of data hosting or storage, technical processing subcontracting, back-up and recovery of hosted data, development of services.
HOMEAPART assures you that it will not transfer your personal data to countries that do not guarantee an adequate level of protection, in accordance with the provisions of the GDPR.
What are my rights?
At any time, in accordance with GDPR, you may request access to your personal data, as well as to its rectification or deletion, limitation of the treatment performed, the right of opposition and the right to data portability.
If the applications submitted are manifestly unfounded or excessive, in particular due to their repetitive nature, HOMEAPART may require payment of a reasonable fee taking into account the administrative costs of providing the information or communication, or taking the measures requested or refusing to comply with the request.
In the case of personal data whose treatment by HOMEAPART is legitimate in the consent granted by you, the right to withdraw the consent is granted, without the exercise of such right being able to compromise the lawfulness of the treatment carried out with on the basis of the consent previously given, nor the subsequent processing of the same data, based on another legal basis, such as the fulfilment of the contract or the legal obligation to which HOMEAPART is subject.
It also has the right to file a complaint with the National Data Protection Commission.
Security and confidentiality
We are committed to keeping your data secure and we use appropriate security measures to ensure your personal data are protected and to prevent access to them by unauthorised persons. However, the transmission of data over the Internet is not completely secure and we cannot provide an absolute guarantee of the security of the information transmitted through our site.
We also respect the confidentiality of your information. Therefore, we do not sell, distribute or make your information commercially available in any other way, to any third party. HOMEAPART undertakes to keep your information confidential in accordance with this Privacy Policy and with the applicable legislation.
Do you have any questions?
If any doubts remain in relation to the processing of your personal data, or if you wish to exercise any of your rights, please contact us:
E-mail: jfalojamentolocal@gmail.com
Adress: Rua das Necessidades, 164 – Livramento. 9500 – 619 Ponta Delgada
Please keep in mind that HOMEAPART occasionally updates this Privacy Policy. Therefore, please review this document from time to time to ensure you have the latest information.
